Privacy Policy

Last updated: July 2026

1. Information we collect

We collect information you provide when creating an account (such as name, email, phone number, and role), plus information generated through your use of the platform, including orders, listings, messages, and location data used for deliveries.

2. How we use your information

We use your information to operate the marketplace: matching buyers with farmers, coordinating driver deliveries, processing payments, sending order and account notifications, and improving the platform.

3. Sharing of information

We share the minimum information necessary between parties to fulfil an order — for example, a buyer's delivery address is shared with the assigned driver. We do not sell your personal information to third parties.

4. Payment information

Payment details are processed by our payment partners and are not stored on CropMarket's own servers beyond what is required for order history and receipts.

5. Data security

We use reasonable technical and organizational measures to protect your information, including encrypted authentication and access controls. No system is completely secure, and we encourage you to use a strong, unique password.

6. Your choices

You can review and update your account information at any time from your profile settings. You may request deletion of your account and associated data by contacting support.

7. Cookies

We use cookies and similar technologies to keep you signed in and to understand how the platform is used, so we can improve it over time.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will note the date of the latest revision at the top of this page.

9. Contact

Questions about this policy or how your data is handled can be sent to our support team through the contact details listed on the platform.